Business Overview
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- Business Overview
- Integrated Veterans Medical & Welfare Services
- Background and History
Background and History
Background
- Improving the quality of life for veterans’ families by providing a total care service that integrates the medical and welfare services needed by persons of distinguished service to the state, from prevention to end-of-life care.
- Shifting from a passive system in which service recipients must visit and apply for services themselves to a proactive and active approach that provides service recipients with diverse information and customized services.
Identity
A personalized and integrated service that connects medical, welfare, home-based, and community services in accordance with service recipients’ needs and disease characteristics, providing continuous care throughout the entire life cycle—from prevention to end-of-life care.
History
Phase | Details |
|---|---|
Introduction | Pilot operation of the VHS Medical Center and implementation of seven services |
Expansion | Expansion of regional VHS Hospitals and establishment of operational guidelines |
Development | Introduction of home-based palliative care, reorganization of the integrated service management structure, and development of Bohun-CF (Classification of Functioning) |
Transition and Advancement | Development of a comprehensive improvement plan for integrated services and creation of new integrated services (Outreach Dementia Prevention and End-of-Life Information Services) |
Strengthening Implementation | Deployment of dedicated personnel for integrated services, securing staff positions approved by the Ministry of Strategy and Finance to activate integrated services, and development and expansion of new services (Home-Based Cognitive and Occupational Therapy and Home Hospice Care) |
Enhancement | Health and Welfare Safety Net IT System, “IMSAFE” Development and nationwide deployment across VHS Hospitals and expansion of infrastructure including integration with the government welfare safety net service request system (Happiness e-Um) Health and Welfare Safety Net IT System, “IMSAFE”: The acronym stands for Identification, Measurement, Service Planning, Action, and Feedback. It is an integrated service implementation model that automatically recommends and links the necessary services based on an individual’s medical and social circumstances. |
